Terms and Conditions
The secure and performant delivery of our Service is our main goal and a guarantee for your satisfaction with us. To ensure this secure and performant service, we did everything possible from our side.
Here are the terms, under which we offer you our services.
The short Overview
- We deliver "as is" and you accept this.
- You use the Website and Web-App at own risk.
- We ask to not miss-use our Web-App, but only as intended
- We ask you to remember the fair use policy
Terms, Conditions
These terms and conditions ("Agreement") set forth the general terms and conditions of your use of the Lowcoder website ("Website"), "Lowcoder" Web Application ("Web Application") and any of their related products and services (collectively, "Services"). This Agreement is legally binding between you ("User", "you" or "your") and Lowcoder Software LTD ("Lowcoder Software LTD", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Services. You acknowledge that this Agreement is a contract between you and Lowcoder Software LTD, even though it is electronic and is not physically signed by you, and it governs your use of the Services.
Adult content
Please be aware that there may be certain adult or mature content available on the Services. Where there is mature or adult content, individuals who are less than 18 years of age or are not permitted to access such content under the laws of any applicable jurisdiction may not access such content. If we learn that anyone under the age of 18 seeks to conduct a transaction through the Services, we will require verified parental consent, in accordance with the Children's Online Privacy Protection Act of 1998 ("COPPA"). Certain areas of the Services may not be available to children under 18 under any circumstances.
Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time.
Accuracy of information
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Services or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Services including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Services should be taken to indicate that all information on the Services or Services has been modified or updated.
Third party services
If you decide to enable, access or use third party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against Lowcoder Software LTD with respect to such other services. Lowcoder Software LTD is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting Lowcoder Software LTD to disclose your data as necessary to facilitate the use or enablement of such other service.
Links to other resources
Although the Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Services may be "affiliate links". This means if you click on the link and purchase an item, Lowcoder Software LTD will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.
Prohibited uses
In addition to other terms as set forth in the Agreement, you are prohibited from using the Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.
Export Control and Compliance
You agree to comply with all applicable export control and trade sanctions laws, rules, and regulations, including but not limited to the regulations administered by:
The United Kingdom Export Control Organization (ECO).
The United States Export Administration Regulations (EAR).
The European Union export regulations.
This includes restrictions on destinations, end-users, and end-use of the software and services provided by Lowcoder Software LTD.
Prohibited Use
The software, including the Community Edition and Enterprise Edition, and related services may not be:
Downloaded, exported, or re-exported to any country or individual subject to embargoes, sanctions, or other trade restrictions.
Used for any activities related to the development, production, or distribution of nuclear, chemical, or biological weapons or missile technology.
Provided to individuals or entities listed on restricted parties lists, such as the UK Sanctions List, the US Treasury Department’s Specially Designated Nationals (SDN) List, or any equivalent lists maintained by applicable jurisdictions.
User Responsibility
By using the software and services, you represent and warrant that:
You are not located in, under the control of, or a national or resident of any country to which the export or re-export of the software or services is prohibited.
You are not on any restricted party list, including but not limited to the UK Sanctions List, US SDN List, or similar.
You will not use the software for any purpose prohibited by applicable export control laws and regulations.
Audits and Verification
We reserve the right to audit and verify your compliance with this clause. Failure to comply may result in termination of your access to the software and services without notice, as well as potential legal action.
Indemnity
You agree to indemnify and hold harmless Lowcoder Software LTD against any claims, damages, penalties, or losses arising from your violation of this clause.
Intellectual property rights
"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Lowcoder Software LTD or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Lowcoder Software LTD. All trademarks, service marks, graphics and logos used in connection with the Services, are trademarks or registered trademarks of Lowcoder Software LTD or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any of Lowcoder Software LTD or third party trademarks.
Disclaimer of warranty
You agree that such Service is provided on an "as is" and "as available" basis and that your use of the Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
Limitation of Liability
To the fullest extent permitted by applicable law, Lowcoder Software LTD, its affiliates, directors, officers, employees, agents, suppliers, or licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Loss of profits, revenue, sales, goodwill, use of content, business opportunity, or anticipated savings.
Business interruption or downtime.
Data loss, corruption, or unauthorized access.
This limitation applies regardless of the cause of action, whether in contract, tort (including negligence), strict liability, breach of statutory duty, or otherwise, even if we have been advised of the possibility of such damages.
Maximum Aggregate Liability
In any case, the aggregate liability of Lowcoder Software LTD arising out of or relating to these terms, the software, or related services, will not exceed:
The greater of one pound (£1); or
The total amount paid by you to Lowcoder Software LTD in the one-month period prior to the event giving rise to the liability.
Exclusions
This limitation does not exclude or limit liability for:
Death or personal injury caused by our gross negligence.
Fraud or fraudulent misrepresentation.
Any other liability that cannot be excluded or limited under applicable law.
Community and Enterprise Editions
Community Edition: You acknowledge and agree that the Community Edition is provided free of charge on an "as is" and "as available" basis without warranties of any kind. As such, Lowcoder Software LTD shall have no liability for any damages or losses arising from its use.
Enterprise Edition: Unless otherwise agreed upon in a signed contract, the use of the Enterprise Edition is also provided "as is" and subject to the limitations set forth in this clause.
Third-Party Integrations
We shall not be liable for damages, losses, or issues caused by third-party integrations, including but not limited to Hubspot Pixel, Clearbit Pixel, or LinkedIn Pixel. Your interactions with these third-party services are governed solely by their terms, and we disclaim any liability arising from their use.
User Responsibility
You are solely responsible for:
Evaluating the suitability of the software and services for your purposes.
Ensuring compliance with applicable laws and regulations in your use of the software.
Survival
The limitations and exclusions of liability set forth in this clause will survive the termination or expiration of these terms.
Community Edition Disclaimer
The Community Edition of our software is provided free of charge on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. By using the Community Edition, you agree that Lowcoder Software LTD shall not be held responsible or liable for any misuse, damages, data loss, business interruption, or any other loss arising from the use or inability to use the Community Edition. You acknowledge and accept that the Community Edition is provided without any guarantee of support, maintenance, or updates. You further agree that the use of the Community Edition is entirely at your own risk and that you will not hold Lowcoder Software LTD liable for any issues or claims arising from its use.
Enterprise Edition Usage Restrictions
The Enterprise Edition of our software is made available as an open-source product. However, its use is strictly prohibited without a valid, signed contract with Lowcoder Software LTD. By downloading, accessing, or using the Enterprise Edition, you acknowledge and agree that:
Contract Requirement: A signed contract with Lowcoder Software LTD is mandatory before any use of the Enterprise Edition.
Unauthorized Use Prohibited: Any use of the Enterprise Edition without a signed agreement constitutes unauthorized use and may result in legal action.
Compliance with Terms: All usage of the Enterprise Edition must comply with the terms outlined in the signed agreement, including but not limited to licensing, support, and usage conditions.
Lowcoder Software LTD reserves the right to audit and verify compliance with this clause and pursue legal remedies in case of violations.
Audit Rights
To ensure compliance with the terms and conditions governing the use of the software and services provided by Lowcoder Software LTD, we reserve the right to conduct audits of your usage of the software, including but not limited to the Community Edition and Enterprise Edition.
Scope of Audit
The audit may include:
Verifying compliance with licensing terms and restrictions.
Ensuring that the software is not being used in unauthorized ways, including prohibited activities or use without a valid contract for the Enterprise Edition.
Assessing compliance with payment obligations, if applicable, for services or subscriptions.
Audit Procedure
Audits will be conducted during normal business hours with reasonable prior notice.
You agree to provide access to relevant records, systems, and personnel necessary for the audit.
The audit may be performed by Lowcoder Software LTD or an independent auditor appointed by us.
Non-Compliance
If an audit reveals non-compliance with these terms, including unauthorized use of the software or services:
You may be required to immediately remedy the non-compliance, including purchasing additional licenses or subscriptions.
Lowcoder Software LTD reserves the right to terminate your access to the software or services and pursue additional remedies, including legal action.
You may also be required to reimburse the reasonable costs of the audit, particularly if significant non-compliance is identified.
Confidentiality
Any information obtained during the audit will be treated as confidential and used solely for the purpose of verifying compliance with these terms.
Reservation of Rights
Failure to permit an audit as required under this clause may result in immediate termination of your access to the software or services and any applicable licenses.
Support and Maintenance Clause
By default, neither the Community Edition nor the Enterprise Edition of the software includes any form of support, maintenance, or updates. These editions are provided on an "as-is" and "as-available" basis without any guarantees, warranties, or commitments from Lowcoder Software LTD regarding their performance, reliability, or compatibility.
Admins and users of the software have the option to purchase Support Services as a subscription through an in-app (in-platform) purchase. These subscriptions provide access to additional services, which may include:
Priority technical support.
Assistance with setup, troubleshooting, and configuration.
Access to specific updates or patches as defined in the subscription terms.
The purchase and use of support subscriptions are subject to the following terms:
Availability: Support subscriptions are offered as a separate product and must be purchased explicitly.
Scope: Support is limited to the scope defined in the subscription plan purchased and does not extend to custom modifications, third-party integrations, or misuse of the software.
Duration: Support is provided only for the active duration of the subscription. Once the subscription expires, support access will be revoked unless renewed.
Refunds: All support subscription purchases are final and non-refundable, unless explicitly stated otherwise in the specific plan's terms.
4. Exclusions
The following are explicitly excluded from any support subscription, unless otherwise agreed in writing:
Custom development or feature requests.
Issues caused by third-party tools, integrations, or external services (e.g., Hubspot, Clearbit, or LinkedIn Pixels).
Problems resulting from unauthorized modifications or non-compliance with the terms of use.
Indemnification
You agree to indemnify and hold Lowcoder Software LTD and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Services or any willful misconduct on your part.
Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
Changes and amendments
We reserve the right to modify this Agreement or its terms relating to the Services at any time, effective upon posting of an updated version of this Agreement on the Services. When we do, we will revise the updated date at the bottom of this page. Continued use of the Services after any such changes shall constitute your consent to such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services.
Contacting us
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to service@lowcoder.cloud or write a letter to 20 Wenlock Road, London, N1 7GU, United Kingdom.
Acceptable use policy
This acceptable use policy ("Policy") sets forth the general guidelines and acceptable and prohibited uses of the Lowcoder.cloud website ("Website"), "Lowcoder" web application ("Web Application") and any of their related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and Lowcoder Software LTD ("Lowcoder Software LTD", "we", "us" or "our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Services. You acknowledge that this Agreement is a contract between you and Lowcoder Software LTD, even though it is electronic and is not physically signed by you, and it governs your use of the Services.
Prohibited activities and uses
You may not use the Services to engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this Policy:- Disclosing sensitive personal information about others.
- Collecting, or attempting to collect, personal information about third parties without their knowledge or consent.
- Threatening harm to persons or property or otherwise harassing behavior.
- Purchasing any of the offered Services on someone else’s behalf.
- Misrepresenting or fraudulently representing products or services.
- Infringing the intellectual property or other proprietary rights of others.
- Facilitating, aiding, or encouraging any of the above activities through the Services.
System abuse
Any User in violation of the Services security is subject to criminal and civil liability, as well as immediate account termination. Examples include, but are not limited to the following:- Use or distribution of tools designed for compromising security of the Services.
- Intentionally or negligently transmitting files containing a computer virus or corrupted data.
- Accessing another network without permission, including to probe or scan for vulnerabilities or breach security or authentication measures.
- Unauthorized scanning or monitoring of data on any network or system without proper authorization of the owner of the system or network.
Service resources
You may not consume excessive amounts of the resources of the Services or use the Services in any way which results in performance issues or which interrupts the Services for other Users. Prohibited activities that contribute to excessive use, include without limitation:
- Deliberate attempts to overload the Services and broadcast attacks (i.e. denial of service attacks).
- Engaging in any other activities that degrade the usability and performance of the Services.
Enforcement
We reserve our right to be the sole arbiter in determining the seriousness of each infringement and to immediately take corrective actions, including but not limited to:- Suspending or terminating your Service with or without notice upon any violation of this Policy.
- Disabling or removing any content which is prohibited by this Policy, including to prevent harm to others or to us or the Services, as determined by us in our sole discretion.
- Reporting violations to law enforcement as determined by us in our sole discretion.
Nothing contained in this Policy shall be construed to limit our actions or remedies in any way with respect to any of the prohibited activities. We reserve the right to take any and all additional actions we may deem appropriate with respect to such activities, including without limitation taking action to recover the costs and expenses of identifying offenders and removing them from the Services, and levying cancellation charges to cover our costs. In addition, we reserve at all times all rights and remedies available to us with respect to such activities at law or in equity.
Reporting violations
If you have discovered and would like to report a violation of this Policy, please contact us immediately. We will investigate the situation and provide you with full assistance.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Services at any time, effective upon posting of an updated version of this Policy on the Services. When we do, we will revise the updated date at the bottom of this page. Continued use of the Services after any such changes shall constitute your consent to such changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to it, you may send an email to service@lowcoder.cloud or write a letter to 20 Wenlock Road, London, N1 7GU, United Kingdom.
Cookie policy
This cookie policy ("Policy") describes what cookies are and how and they're being used by the Lowcoder.cloud website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and Lowcoder Software LTD ("Lowcoder Software LTD", "we", "us" or "our"). You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our privacy policy.
What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services.
Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the Website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites. You may learn more about cookies and how they work in this guide.
What type of cookies do we use?
- Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
What are your cookie options?
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. Visit internetcookies.com to learn more about how to do this.
Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features the Website and Services offer.
Tracking Technologies and Pixels
We use tracking technologies, including but not limited to Hubspot Pixel, Clearbit Pixel, and LinkedIn Pixel, to enhance user experience, analyze website usage, and deliver targeted marketing and advertising. These pixels allow us to:
Track user interactions with our website and services.
Collect non-identifiable and identifiable information, such as IP addresses, browser types, visited pages, and actions taken.
Analyze user behavior for improving our services and marketing strategies.
The data collected through these pixels may be shared with the respective third-party providers (Hubspot, Clearbit, LinkedIn) in compliance with their privacy policies. For more information, refer to:
You can manage your consent preferences or disable tracking technologies through your browser settings or opt-out mechanisms provided by these third parties.
Third-Party Cookies and Pixels
We utilize third-party cookies and tracking pixels, such as those provided by Hubspot, Clearbit, and LinkedIn, to provide better services and tailored experiences. These tools collect information about your interactions with our website, including:
Behavioral data (e.g., pages visited, time spent, and interactions).
Demographic and firmographic information (e.g., company details or job roles, as provided by Clearbit).
These cookies are used for purposes including:
Marketing and retargeting campaigns.
Personalizing content and recommendations.
Measuring and optimizing the performance of our advertising efforts.